Water Damage Restoration

TOP Rated Water Removal and Restoration Company in Delaware

Water Removal and Restoration Services

  • Victim Assistance

    After you have reported your loss information to one of our restoration specialists, your designated C&B Project Manager will contact you and be onsite within 60 minutes to assess the damage. It is not necessary to speak with your insurance company before our initial inspection. After the initial inspection, if a claim is necessary, then your Project Manager will help you call and file a claim with your insurance company.

  • Documentation of the Loss

    We meticulously document with moisture readings, notes and photos into our project management software from the time of the initial inspection to the final day of drying. Moisture readings are taken on a regular basis. We document extensively and will share our notes, moisture readings, and photos with you and your insurance company. DO NOT have the plumber, yourself, or anyone throw away or remove the source of the loss (cracked pipe, failed water heater, etc.) from your property - this is crucial for us to document!

  • Water Extraction

    At C&B we always dry before demolition, when feasible. Removing water immediately through extraction, combined with our experienced team and arsenal of drying equipment; allows us to be creative and lessen the need of demolition to your household.

  • Advanced Drying

    We are constantly researching, training & updating our equipment for more effective ways to mitigate water. From our thermal cameras that can see moisture behind your walls to our floor mats combined with thermal heat, where we can extract water from below your brand new hardwood floors without tearing the floor up. Our goal is to keep you in your home, avoid demolition when possible, and speed up the recovery process for you as fast as we can.

  • Wrap Up

    Throughout the mitigation process we use our detailed documentation to compile a scope of work and your Project Manager will submit her/his estimate of work performed with the necessary insurance documents directly to your insurance company. C&B’s pricing is generated off of Xactimate, which is a national software recommended by all insurance companies to be used by all restoration companies. We do not pick our pricing - the software does. This ensures all customers are treated with a fair price and that C&B is on the same pricing structure as your insurance company. During your Project Manager’s final steps stated above, our certified Crew Chiefs and Water Technicians will be taking their final moisture readings and picking up the drying equipment from your household. A final walk through with the designated Crew Chief or Project Manager to your job will take place on the day of equipment pick up to address any concerns and give us feedback on how we can continue to improve our workmanship. At any point throughout the water mitigation process our renovation services can be discussed with your designated PM and she/he will direct you to our Renovations Department.

FAQs

The first step is to stop the source of the water if possible and contact a professional water damage restoration company immediately. Fast action helps reduce structural damage, mold growth, and repair costs. C&B Complete responds quickly and can have a Project Manager onsite within 60 minutes to assess the situation and begin mitigation.

C&B Complete offers 24/7 emergency response services throughout Delaware and Maryland. According to their service page, a designated Project Manager can typically arrive within 60 minutes after the loss is reported.

No. C&B Complete states that homeowners do not need to speak with their insurance company before the initial inspection. If filing a claim becomes necessary, the Project Manager can help guide you through the insurance claim process.

Yes. The company documents the entire restoration process using moisture readings, notes, and photographs, then shares that documentation directly with the insurance company. They also use Xactimate pricing software, which is commonly accepted by insurance carriers nationwide.

Standing water can quickly soak into flooring, drywall, insulation, and structural materials. Professional water extraction helps prevent further damage, reduces the risk of mold growth, and speeds up the drying process. C&B Complete uses specialized drying equipment designed to minimize demolition whenever possible.

C&B Complete handles water damage caused by burst pipes, leaking water heaters, appliance failures, flooding, roof leaks, storm damage, and other unexpected water intrusions affecting homes and businesses.

Not always. C&B Complete focuses on drying materials before demolition whenever feasible. Using advanced drying methods and moisture detection technology can sometimes save flooring, drywall, and structural materials that might otherwise be removed unnecessarily.

The timeline depends on the severity of the damage, the amount of water involved, and the materials affected. Minor water damage may dry within a few days, while larger restoration projects can take longer if repairs or reconstruction are needed.

Yes. In addition to mitigation and drying services, C&B Complete also provides renovation and reconstruction services to restore damaged areas after the drying process is complete.

C&B Complete serves communities throughout Delaware and Maryland, including Lewes, Bethany Beach, Dover, Rehoboth Beach, Ocean View, Salisbury, Ocean City, and surrounding Delmarva areas.