Acceptance of These Terms
By using this website, you agree to these terms. If you don't agree with them, please don't use the site — you're always welcome to call us directly at (302) 381-9891 instead.
Service Requests Are Not Contracts
Submitting a request through our website, by phone, or by email is a request for us to contact you about your project. It is not a contract for services. A contract begins only once we've inspected the property, discussed the scope of work with you, and both parties agree to move forward.
Estimates Require an Inspection
Any price or scope discussed before we've inspected your property is preliminary and subject to change. We determine actual project scope and pricing after an on-site inspection, using Xactimate for insurance-related work. This is standard practice across the restoration industry, not something unique to us.
Insurance Coverage Is Not Guaranteed
We work with all insurance companies and can document your loss to support a claim, but coverage is determined solely by your insurance carrier, based on your policy and the cause of loss. Nothing on this website, in our marketing, or in conversations with our team should be understood as a promise that any service we perform will be covered by insurance.
Scope of Work May Change
Restoration and reconstruction projects often reveal damage that wasn't visible when we started — behind a wall, under flooring, or beneath the surface of a property. When that happens, the scope of work, timeline, and cost may need to change. We'll tell you what we found and why before we proceed with any additional work beyond what was originally discussed.
Your Choice of Contractor
You are not required to use C&B Complete Cleaning & Construction for reconstruction or repair work that follows mitigation. You may choose any contractor you prefer for renovations, based on your own preferences and project needs, and we'll help you understand the scope so another contractor can pick up where we leave off.
Website Use
This website is provided to describe our services and service area and to let you request an inspection or ask a question. We try to keep the information on it accurate and current, but we don't guarantee that every detail is error-free or up to date at all times. Call (302) 381-9891 to confirm anything time-sensitive, such as current service area or availability.
Please don't use this website to submit false or misleading information about a property or a loss, or in any way that could disrupt the site for other visitors or interfere with our ability to respond to legitimate requests.
Intellectual Property
The text, images, and other content on this website belong to C&B Complete Cleaning & Construction unless otherwise noted, and may not be copied or reused without our permission.
Governing Law
These terms are governed by the laws of the State of Delaware, where our business is based. If any part of these terms is found unenforceable, the remaining terms stay in effect.
Changes to These Terms
We may update these terms from time to time as our website or services change. Updates will be posted on this page, and continued use of the website after an update means you accept the revised terms.
Contact Us
Questions about these terms? Contact C&B Complete Cleaning & Construction at info@cbcomplete.com, call (302) 381-9891, or write to us at 36007 Zion Church Road, Frankford, DE 19945.